For Mental Health Lee Scholar Hannah Floss, pursuing a career in psychology has always centered on one core idea: connection. Connection to her hometown of Buffalo, to the individuals and families she serves, and to a mental health system she hopes to strengthen throughout her career.
Raised in the Buffalo area, Hannah returned after college with a clear sense of purpose. “Staying local has always been really important to me,” she said. “I want to continue providing services back to my hometown. Buffalo shaped who I am, so it feels meaningful to offer something back.”
Her path into community mental health began early in her training, when she completed her first clinical internship at BestSelf Behavioral Health during her master’s program. The experience opened her eyes to what accessible, community-based care could look like. “I loved the focus on accessibility. There are so many barriers that prevent people from getting mental health care, and BestSelf was centered on removing those barriers,” she explained. “Everything was under one roof. You could see a counselor, a medication provider, a case manager, or a peer. It made treatment feel connected rather than fragmented.” She added, “That environment really showed me the value of interdisciplinary work, and it has stayed with me ever since.”
Hannah is now completing her final year of doctoral training as a Psychology Intern at the University at Buffalo and will graduate with her PhD in Counseling Psychology this May. Her internship spans several key clinical settings, including the Children’s Psychiatry Clinic, ECMC Inpatient Psychiatry, OnTrackNY, the Erie County Holding Center, ECMC’s Psychiatric Emergency Program, and the Juvenile Detention Center. Across these sites, she provides outpatient therapy for children and families, supports individuals with serious mental illness, conducts psychological assessments, and works with young adults experiencing first-episode psychosis. “All of the rotations touch on different parts of the system. It helps you see where the gaps are and where the connections need to be strengthened,” she said.
Looking ahead, Hannah hopes to continue working within the Western New York mental health system. “I would love to stay in the ECMC or university psychiatry network. My favorite part of this work is collaborating with social workers, psychologists, psychiatrists, case managers, and peers. When you see everyone working together, that’s when the best care happens.”
Hannah also reflected on how the Patrick P. Lee Foundation has supported her along the way. “I wouldn’t be able to live out my career goals without this internship, and the Foundation makes it possible,” she said. “But it’s more than funding. It’s the people. When I go to the hospital and recognize someone I met through the Foundation, it feels like the system is a little smaller and a little more connected. That matters.”
As she looks toward the future, the word she returns to is connection. “If at the end of my career people say that I helped connect individuals to services, to resources, and to each other, that would mean everything to me.”
